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Mint Hill Dentistry Reviews

Mint Hill Dentistry
5.0
Based on 1119 reviews
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Pat P
Pat P
15:54 04 Dec 20
Dishonest!My wife and I were looking forward to being regular patients. After scheduling our first cleaning we were informed this office was out of network. Once we found this out we called to... cancel our appointments. When my wife called to cancel her appointment the employee nicely pushed her not to cancel. She specifically said although we are not in network a routine cleaning would be a “very low amount”. My wife was hesitant but the employee continued to confidently state it would be very inexpensive. My wife asked how much it would be, the employee said “around $30”. My wife decided to keep her appointment because she was told it would be around $30. She was very happy with the cleaning. We have now received our bill which is more than 5 times what the employee stated it would. We understand when saying the price will be “around” a certain amount it is not an exact number but it should never be more than 5 times the stated amount! Clearly providing accurate and honest information means nothing to this organization. Be aware, their employees have no problem lying to potential customers about pricing and pressuring them into not canceling appointments.read more
Matt Fowler
Matt Fowler
16:52 03 Dec 20
I went in for a consultation about dental implants. The entire visit was great. Staff was very courteous. My only issue was I ended up having to pay $240 when I left for the x-ray they did to... determine if I would be a good candidate for it. It was a shock to me since it was only a consultation. Wish I would have known ahead of time.Update: Apparently there was an error on their part, and I wasn't supposed to be charged. They are in the process of submitting a refund. I habe updated my rating to reflect that.read more
Jenny Campbell
Jenny Campbell
14:17 03 Dec 20
The staff is always so pleasant and helpful. They truly care about the patients. I had an abscess and they got me in right away. I had to be referred to an Endodontist and they have continued to... follow up with me to be sure I was being taken care of immediately. Dr. David Sullivan is the best! He is so caring and makes sure I am comfortable and understand what we are discussing. The office staff is awesome!read more
Jeffrey Porzenski
Jeffrey Porzenski
03:57 21 Nov 20
We drive 250 miles one way to keep using Mint Hill Dentistry. We love the staff. Everyone makes you feel important and like you are the only patient. I liked waiting on my doctor listening to Taso... talk to a very nervous lady. She was so worried and concerned. He took his time and listening to that made me appreciate all the care compassion and the personal approach. LOVE THIS DENTIST AND STAFF. BEST IN THE US.read more
Adam Vogt
Adam Vogt
00:23 16 Oct 20
Dr David Sullivan and his assistant Carlee were very helpful and professional about my dental experience today! They both really cared about how I was feeling and it made me feel very comfortable and... I could not be more thankful for their help today! Special thanks to Dr Byrd for understanding my situation and getting me in right away! Thank you to everyone at Mint Hill Dentistry! Oh and the nice young ladies at the front desk were amazing as well!read more
Sonnie McRae
Sonnie McRae
00:02 13 Oct 20
Thank you Dr. Byrd for your expertise, passion and compassionate patient care. Your professionalism inspires everyone at this practice to operate at their highest level. Enjoy your retirement knowing... you made everyone better. God bless and keep you safe.Sincere Thank you!Sonnie and Patty McRaeread more
Tina Z
Tina Z
23:24 18 Sep 20
I’ve been going to this dentist for many years and know they are cutting edge on dental work and are wonderfully caring. But I have to say that I was impressed at my appt this week with their... Covid 19 prevention measures. They had chairs roped off in the lobby for social distancing, took my forehead temp on the way in, changed their cleaning procedures to manual in order not to put particulants in the air with the water jets, and have hand sanitizer everywhere. I am 69 years old and really appreciate this consideration and protection.read more
Rayna Cheek
Rayna Cheek
03:09 11 Sep 20
I only take the time to do these reviews when I feel very strongly about the service I did or did not receive. I made an emergent appointment with Mint Hill Dentistry due to an emergent issue I was... having with a tooth. I honestly just found them through a Google Search and reading the reviews. Going to the dentist is something that brings me a great deal of anxiety and in the past I have had bad experiences, largely in part from not being listened to by my dentists and the morning to just rush the procedure. I always felt like just stay patient number. At Mint Hill Dentistry that was the farthest thing from what I felt. From the moment I walked in especially during the pandemic I was anxious and that's putting it mildly. I was treated so kindly and promptly by the front desk staff and they took precautionary and the safety measures very seriously. The assistant that I was with was the absolute best! She vocalized from the very beginning that the most important thing with me having a comfortable and painless or as painless as possible experience. She listened while I cried because I was so embarrassed, never once did I feel rushed and she continually reassured me. The great service continued when Dr.Tomason came in. He listened closely, reassured me and gave me his honest assessment of what needed to be done. I do not have dental insurance and a family member was helping me with the visit... He made sure to let me know he did not want me to make any rash decision based on financial hardship. You don't know how much that meant to me! I don't want to go into personal details but I would recommend this dentist to anyone and I hope to that the only resolve this issue there but become a continued patient and get all of my dental issues addressed so that I feel confident in myself again. Come to find out my uncle also goes to that dentist and could not speak highly enough of him either. My uncle owns and has owned his own painting Company for all of my adult life so that is 37 years. He is one of the kindest people you will meet but he is also honest if he receives service that is not up to par because he realizes the importance of that from having his own company. Anyway, Mint Hill Dentistry is the best! I'm going back for an appointment early next week to finish this procedure and I don't have a bit of anxiety around it... Yet haha! There were always be some anxiety for me but I could not have asked for better. I just wish that every business used the same practicesread more
Janet Stanbro
Janet Stanbro
14:31 18 Aug 20
I have had a great experience at Mint Hill dentistry. All of the staff are friendly and Dr Sullivan is great. I am very happy to have been referred to this great practice. They really care about... their patients! I felt very comfortable that they were doing everything possible to keep patients safe during this pandemic.read more
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